Dated: February 2017
Protecting your data, privacy and financial details is of vital importance to AT Services Ltd. Wizdraw is owned by WIC WorldCom Finance Ltd and operated by AT Services Ltd (hereinafter “AT Services”, “us”, “we“ or ¨our¨)
This Privacy Policy (together with our Terms and Conditions of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand:
By visiting our Mobile Application (our “App”) you are accepting and consenting to the practices described in this Privacy Policy.
We collect and process the following information about you:
We may also show your first name, first initial of your surname and photograph to the recipient of your money transfer, to your peer-to-peer counterparty and disclose these (together with your transaction details) on the transfer map on our webpage to show some recent transfers done through AT Services as an example.
We use information held about you in the following ways:
Information you give to us.
We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us (including the Terms and Conditions of Use) and to provide you with the information, products and services that you request from us;We use information held about you in the following ways:
Information we collect about you. We will use this information:
- to administer our App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;Information we receive from other sources:
- We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may share your information with selected third parties including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you and to help improve our Services;We may also show your first name, first initial of your surname and photograph to the recipient of your money transfer, to your peer-to-peer counterparty and disclose these (together with your transaction details) on the transfer map on our webpage to show some recent transfers done through AT Services as an example.
The data that we collect from you is stored at a destination outside the European Economic Area (“EEA”). It is also processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your money transfer, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Transport Layer Security (TLS). Where we have given you (or where you have chosen) a password which enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our App; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
We restrict access of your personal information to those employees of AT Services who have a business reason for knowing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal information from any unauthorized access.
You have the right to ask us not to process your personal data for marketing purposes by contacting us at AT Services by any of the following methods:
Email: cs@wizdraw.com
HK hotline: +852-2137-3011
Manila: +63-917-150-1346 & +63-2-8540-0008
Our App may, from time to time, contain links to and from the Apps of our advertisers and affiliates. If you follow a link to any of these Apps, please note that these Apps have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Apps.
Note: Disclosures not subject to this option include: disclosures we need to make in order to conduct a transaction that you have request; disclosures to our authorized service providers and agents; disclosures that we are permitted or required to comply with by law or disclosures we need to make in order to prevent fraud or other illegal activities.
Depending on applicable laws, you may have the right to access information held about you. Your right of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
This privacy policy and any dispute or claim arising out of the privacy policy is governed by Hong Kong law. Any dispute or claim arising out of or in connection with the privacy policy will be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
Questions, comments and requests regarding this privacy policy are welcome and should be addressed to:
Email: cs@wizdraw.com
HK hotline: +852-2137-3011
Manila: +63-917-150-1346 & +63-2-8540-0008